Thetownend.com

We are doing well....looks as if we are going up....a manager with passion who we love and believe in and a Wembley final.

However......something today fucked me off and i want to see what you cunts think about it....right or wrong i reckon i will feel better after i have a little rant.

Walked into the ticket office to renew my ST and was stood in the queue when something caught my attention.

A4 printed piece of paper above the counters...

Season Ticket Admin charges:

Credit Cards £5
Debit Cards £2:50
Cash: Free

I didnt happen to have the odd £350 on me so gave it a miss...

How the fuck can the club justify charging us £5 to use a credit card.....and £2:50 for a debit card which costs them a few pence....fuck off.  Once again the loyal fan is kicked in the bollocks and squeezed for a couple more quid.....IMO a disgrace.

If i go to Tescos i don't get asked how im going to pay at the tills!

It was bad enough getting ripped off by the ticket agency for Wembley tickets when the club stated it couldn't cope (although the huge club of Chesterfield seemed to manage it).  £36 tickets averaging over £39 a pop was order of the day BUT this is what you expect when ordering any kind of tickets from Websites and Phonelines, I just didn't expect it from the clubs box office on a match day.

We have been shelling out cash left right and centre for trips to JPT games and Wembley tickets and transport to these games. Plus the season ticket price has gone up (another argument but i accepted the increase myself).

I spoke to Mr Watkins at half time who said they have always charged for using cards.

1. Just because its always been done doesn't make it right.
2. Im pretty sure the charges were not so high.

Please put me right on this.

Mr Watkins suggested that if they didn't charge then they would have to put the charge on to the total ticket price.  I urged him to do this and he seemed surprised.

It seems the club have decided to cash in on the feel good factor and milk us for all we are worth.
Looks like they have forgotten the total abortion of last years fuck up season.

I will now probably get the cash and pay but i will be sending a letter to the club stating my feelings.

What do you fuckers think......comment and abuse welcome!

Because they get charged that.

Credit Card companies charge a certain % of the transaction.

It would be better in the ticket fee though, always annoying to get those kinds of fees. On a slightly similar note, any Chip Shop that doesn't consider Ketchup part of the price for Chips should be banned.

Flash i take your points and i for one get a bit miffed on certain things..the ticket fiasco for Wembley was not good.........HOWEVER  there is plenty of time to renew so just draw the cash out and it will cost nought.

I might start charging you extra for squash - a fee to be served by me! :)

How many other businesses charge for debit card use? Can't think of one except the juniper store at the end of the road unless you spend £8.

If debit card transactions really do cost the vendor 2.50 Morrison's have been making a loss on my lunch

you still have to buy a t shirt.....time waster.

I'm not in this week but when are you getting your Wembley ones? Can you bring some in? Lots of CLC crew going to wembers

How much do you charge Jfw

Are you being rude??   :girlgiggle:

I'd say that if you were willing to pay £350 by credit or debit card then an extra £2.50 or £5 is hardly the end of the world.

Debit card charges are often negligible, normally around 30p, so £2.50 seems high. However, most merchant facilities charge a sliding scale from 4%-2.5% for cc processing depending on the monthly total transactions.

I suspect they've normalised them so as to not charge £8.75+ for cc and zero (give or take - it's only 30p) for debit cards.

so why charge it?

that argument cuts both ways Bobs....

An increasing number of businesses do this, but the charges seldom reflect their actual cost.

Obviously a lot depends on the deal they've worked out with their bank but some rough estimates;

- credit card payments will cost them 2%
- debit card payments will cost them 25p
- cash payments will cost them 0.4%

I reckon they'll be lower than Barry's figures as it's an established business and mainly in person payments, with a very low risk of chargebacks and coverage if there are any. And yes, if you're a business then banks charge you for paying in cash which raises the anomaly that it actually costs them more if you buy a season ticket with cash than debit card yet they don't charge you for the cash payment.

It's basically just another income stream for them, most business just factor the payment handling costs in to their prices.

The charge is passed on to the club by the credit debit / card when the transaction is made so they have no choice but to charge it back to us.  Just another disgraceful bit of profiteering by Credit Card companies & banks

I dont ever remember being charged an extra fee for using my debit card.

see post above...i prefer these figures.

I dunno, you asked for comment and abuse so I gave you a comment you big gay bear (there is your abuse)

I'm not a 100% sure but if I remember rightly if the club don't own the card scanner ie rent if from a company then they will charge you for the debit card transaction.

Most supermarkets and chains in the UK technically do it as well.  What they usually do is charge a card fee of something like 5% payable to "<insert store name> card services", but discount your shopping by the same amount so you don't pay any different.

Could be wrong though
 

Up until some point last season there was a £1 charge for use of both credit and debit cards for matchday ticket sales but the debit card charge was dropped. I agree in principle that it should be for season tickets too if they don't charge for matchday tickets. Does the club charge for use of cards on merchandise? Why stop just on tickets?

Thanks, I guess the "equipment rental" covers the extra.

As a matter of principle I'll pay cash, in 1p coins. Mwhahahaha.

Had a similar thing happen to me at the wyvern theatre when purchasing tickets with a debit card. Just wnet and got cash out to save paying more. Seems a bit stupid really.

Well if fuckers didn't keep making knock off Tshirts depriving the club of cash they wouldn't have to charge would they.

When I booked by last holiday at Going Places I went to pay by cheque - not accepted I was told!!  I could pay by credit card but it wouild have cost an extra 2% of the total cost of the holiday - which was over £6,000 (you can work that out) because it ws a family party.  I enquired if they took a debit card, and they said yes, there is no charge for using that!!  I just told them to hold on for half-an-hour whilst I transferred the money into my current account (whcih I was going to do anyway after they had taken my cheque).  30 minutes later I walked back in and settled up, saving £120 in the process.  So the lesson there is Flash, I had two weeks enjoyment in the sun, you will be getting nine months of enjoyment for £5 if you pay by credit card!!

:Ride On Fatbury's Lovestick: :Ride On Fatbury's Lovestick: :Ride On Fatbury's Lovestick:

Fuck me, what the fuck is a fiver? seriously, it's fuck all...it is what it is. £355 and not £350. Imagine the club didn't employ anyone directly or any outside contracter (to man bars etc).
Cunt.

I'm with Flash - this sort of thing pisses me off

However, I have just come in from the joys of the Hertford nightlife, so don't want to go on a pissed up rant.

Having said that, I look forward to buying one of Flash's T-Shirts by credit card

my credit card give me back 1% of the £350 so I'll do that - then I'm insured innit

Well in that case next time i see you i will take a fiver of you....you wont mind because what is a fiver seriously its fuck all Ironside :D
Fact is it is not just a fiver...its thousands of fivers once all is said and done.

So pay by cash its cheaper,only £5 mind. :D

Word!

It is only a fiver....SO...why charge it?

Because like leefer said, its not 'just a fiver' for the club. Its thousands of fivers, resulting in tens of thousands of pounds.

For you though, its just a fiver.

At the end of the day, the club is on a high, and any astute businessman would want to profit from that. People won't pay these prices if the club is doing poorly, and we're managed by Paul Hart.

I guess if we want to continue signing decent players, and keeping the ones we've already got, we've got to put our hands in our pockets.

Had to pay this £5 charge last season and yes it did piss me off ! But went down with cash this year. Can't see why they charge for debit card though as that is just robbery ! Don't recall a debit card charge when buying a shirt in the club shop though.

We went into the ticket office on Saturday to renew 3 season tickets. The charges are per ticket, not transaction so, as we used our debit card it was £2.50 per ticket- so we spend £1000 at the club and get charged £7.50 for the honour. That would have been £15 if we had to use the credit card! It was suggested by the bloke that served us that we get the cash out of the cashpoint. The only cashpoints I know that will let you have a grand are those that are being restocked by G4S- you need to know the pin for your sawn off or baseball bat though......

The more cash we put into the club this season, bolsters the wage cap limit for next season, right?

No wage cap in League 1.

I thought there was from next season?

Whinging cunt

Just searched in google and seems your right   ;)

They charged me £1 when i ordered cheltenham tickets with my debit card

The credit card machine company's do charge per transaction so you are right it should be either £2.50 or £5.00 not that for each ticket. if they are charging per ticket then it must be a booking fee.
I will pay mine by my credit card but only because of the cashback i get on every purchase makes it more than £5.00 i will get back so i am on a winner.

I will be paying by cash and saving myself £5  :D

On this issue, when I buy my tickets online the £1 credit card charge is still charged even though I pay by debit card - Has anyone else noticed this?

I will do the same, it really isn't that hard too do if your pissed off with the charges etc.

There is from next season.

Keep up at the back! ;)

May have been mentioned, but you can see how the club would lose money on credit cards if they didnt charge per ticket. i charge 50p to the customer per card transaction and get charged 29p per direct debit and as high as 2.55% for credit cards. I obviously make 21p profit on debit cards but for a credit card if the transaction was £500 I would be losing £12.

The club is overcharging for direct debits by a fair bit. I guess every business takes a hit when a customer pays by card rather cash but it only seems that a certain number of businesses actually charge the customer directly on top.

Strangely Iv had customers opt to post a cheque (1st class stamp costs 46p) instead of paying the 50p charge...   

If it was blended into the price it wouldn't bother me at all.

This. ITs a psychological thing. If it was incorporated in the price no one would notice or care.
I went to get a match day ticket a while back and baulked at paying the extra pound so walked to tescos to get the cash out.

If they increased the cost of the tickets and offered a discount instead, no-one would complain!