Thetownend.com

wanted to rant.

we've a Vauxhall Signum Design 1.9cdti 56 plate.

basically back in Oct '08 we put our car into Vauxhall as the passenger floor was soaking wet.
We'd discovered there was a leak when ever it rained, got washed etc water would come through the vents and onto the footwell. It also carried through to the rear so that was soaked too.

so we phoned up, told them the problems and said it'd be covered under warrenty etc. They had the car for two days and said they couldn't find a leak. Fair enough we said and left it.

Well a week ago it happend again (it's been happening for past 3 months) yet this time the water was flowing through the car and not just a small drip.

phoned up, booked in for yesterday, car in for 2 days again only to be told @ 3pm on the second day "leaks aren't covered under warrenty". Well my Mrs went ape shit at them. What the fuck they been doing with our car for two whole days?
Car came back at 5pm to find large oil stains all over the cloth trim of the drivers seat. I phoned them back and went mad also and have threatend them that if it's not cleaned then it's being replaced. the whole interior.
They're having it back Thursday.

i'm currently drafting a letter to Vauxhall Head office as i'm fucked off with our local dealershit.
they're a fucking joke to the brand vauxhall.

Anyone else here had this kind of service and or work for vauxhall?

When it comes to major problems then dealers are notoriously shit, afterall they don't actually belong to the brand - they're just a franchise.

Phone head office and they'll soon put it right.

How the fuck can they know if the leak is covered or not if they don't know what is causing it. I smell a huge amount of BS to try and fob you off.

Oil stains. WTF.

Not on. Head office and try a different franchise if possible for the leak.

Also you may wish to have a look around on the Vauxhall users forum as to possible causes of said leak. A quik google came up with this

http://www.vectra-c.com/forum/showthread.php?p=753136

And yeah, leaks are normally caused by dodgy seals on things fitted on the roof e.g. sunroof, aerial, roof rack etc.

the bloke phoned my mrs and tried to giver her some talk about warrentys to which she blew her top at him. She knows her cars and knows when she's being given porkies. apparently the bloke crawled up his own arss.

but the oil stains are what have fucked me off. The car is lush and yet there is stains very clearly on the seat. Head office are being called again tomorrow and being told of our service and hopefully they'll sort it.

another thing aswell, our alloys on the car. they're vauxhalls 19" and have started to flake. the laquor is coming off and going bobbly. Apparently these aren't covered also!

Really? Toyota ans Mazda definitely cover the alloys on their cars so I'd be surprised of Vuxhall is any different!

We are talking about a standard manufacturers 'comprehensive' warranty aren't we?

yes mate. still got 18 months remaining

said car in front of our very cool caravan

[url width=900 height=407]http://img.photobucket.com/albums/v640/magicroundabout/car-1.jpg[/url]

Boo! Caravans suck! (especially owning one!)

cheaper than going abroad dude and great fun for the kids

I hope when your done with it you're going to destroy it Top Gear style-ee.

Your plate is definately not road legal.

The Vauxhall dealers in Swindon are cunts. I once smashed into some bird at a low speed, who i fortunately worked with, and she took her car to the dealer. There was no visable damage, but there needed to be just north of £1,000 of work doing.

I was extremely angry with the dealers, as the work they claimed needed doing, didn't need doing in my eyes. So after a protracted arguement i agreed to pay and said i wanted all the parts they removed. She got her car back and then when i phoned to collect said parts, they said they couldn't discuss the car with me because it wasn't mine, denied having ever spoken to me, meeting me when i paid, having any "parts" or even promising them to me.

I used to dream of how sweet it would be to cause £1,000 of forecourt damage courtesy of Nitromors.

Bollocks!  I'm living in one at the moment whilst our house is being renovated and it's been a great year for caravanning... High Winds, Heavy Rain and now Snow - you ain't lived til you lived in a caravan for 7 months...  I'm considering changing my nationality to 'Pikey' so I don't have to apply for planning permission next time...

Are we talking Vauxhall dealers in Swindon - Skurrays.  They definitely are a bunch of robbing cunts!!

No the other robbing cunts in Halesowen

Obviously all of the same ilk then.  That fucking Skurrays should have an official "robbers" licence.  Dick Turpin got hung for less than what they get up to!!

phone your local trading standards and complain.
most dealerships are cunts,i had my year old car serviced at the dealer under warranty conditions yesterday.£255 for more or less changing the oil and filters.fucking robbing cunts.they even charged me for a windscreen washer fault which they claimed was due to the pump being clogged up?!?! i argued it was a year old car and had only had pre mix washer fluid in it,sdo should be covered by warranty. they argued it wasn't a part at fault,so £16 was added to the bill.roll on the warranty end so i can take it to the garage i have used for years who dont add stuff on.

and i like caravans,i'm thinking of buying one.

See I've never ever had a problem with skurrays, yet had issues with Fish Bros Peugeot.

As most have said its down to the dealership, and most are 'stealers'.

We were hit from behind on the M4 once, at a low-ish speed.  I got out didn't look much damage at all.  It wasn't til I arrived at my destiantion that I had a chance to have a proper look, and realised all the damage was underneath the car.  Final bill (covered by her insurance) £1,500, so even though it doesn't look like much damage has been done, quite often there is plenty to get the car back to it's original condition. 

I would also like to think that if the innocent car driver's car has been damaged and being done via the "at fault driver's" insurance company the garage do their best to get it back to the best possible condition, which means spending at bit of money on it.

Caravans are fucking ace, ive had mine for 4 years and had great holidays in it. Fuck paying over inflated prices for some shit hotel or B and B, just hook the van up and away you go, all we need now is some good summers, oh and believe or not i traded in my GSXR for my caravan!!

Ensure that you mention in your letter to Vauxhall Hoffice that you are in communication with Autotrader/what car etc etc.....this normally stops them fucking you about as they cannot risk bad press.

Worked for me a few years back with a Voyager my boss had (countless problems for months) .....load of bollox but they swallwed it and it got replaced in the end!

a decent summer is a must. Was up in Anglesey last summer and it rained for 4 out of 7 days.
then we moved to Porthmadog which was slightly better but was a shit summer last year.

i would have got one by now but dont have room on my property to keep it(unless i pave over the garden next to the drive)for a first van i wouldn't want to pay too much either.
i do think that caravan owners should have to sit an advanced driving test, as some pulling them are absolute cretins.

I have found Audi to be most helpful and the 2 times I have had my car serviced have had no problems and the bill has been most reasonable. (less than 100 Euro both times for a yearly service)

Not much help for you people in rip off Britain but thought I would post my two penneth worth!

We went to St just in Roseland last year and the weather was grand, saying that we have had some real shockers as well. Going to try the Gower Peninsula this year and then down to normandy in late September to do the Battlefield visits.  

Ive got mine in storage over the winter, i got a really cheap one to start with to make sure that we enjoyed it and then upgraded to a really nice one. Agree about the driving test, some people cant even reverse the things.

ours is on the outlaws drive as we've not got room.

We're thinking of taking ours to the Isle of White this year. We have to take into account a 5 and 7 year old with traveling so don't fancy goin much further just yet

Is that the one in Faringdon?

Get out! Now!

I don't ever want to talk to you again!

isle of white is really nice.the young uns will enjoy the ferry too.we went there a couple of years ago on red funnel from southampton. was a nice 50 min crossing with lots to see along the way.
is there storage available for caravans in swindon?

Sorry Sam. It was a sad day in my life.

Yes and in Swindon.

I bought a 106 quiksilver from the one in faringdon a few years back. The computer was fucked on it, and then the head gasket went

Don't get me wrong, there was damage and the garage showed me. I also had no objection to getting the car back to the exact condition it was in. I actually went to the garage and paid in person and got the mechanic and manager to show me exactly what they were doing and why. It was an absolute piss take. They started going on about shit like clips - "that have to be from us for warranty issues". I understood it all had to be main-dealer, but christ, getting to a grand in costs on a few fixings and tweaks?

It was really silly. The most expensive replacement part was the rear bumper, which was visibly undamaged, but they explained it had something to do with a broken fixing or some bollocks again. The second most expensive part, from recollection, was the equally undamaged number plate! I wasn't happy (they even agreed the bumper looked fine), but they and i knew i had to go with it.

We agreed that all the "broken" parts will be given to me upon completion because i made it perfectly clear they were obviously pulling a fast one. And besides they weren't getting a mint bumper, off a brand new car, to sell to some other cunt - if they even replaced it at all! He took my number, my name and my address and promised to contact me when the work was done.

Anyway, a short time later i ask the bird how her car's getting on, she says it's back and dandy. I phone the garage and ask to speak to the bloke who promised me a call. I forget his name, god knows how, but he just explains he has no idea who i am, what i'm on about and can't discuss the car. I'll repeat myself, they're cunts. I've got myself angry again now Jan, I'm gonna have to do a Nitromors drive-by tonight or something. :)

Bazza, I understand your point, but even if there is no visible damage but there has been a collision then the part will be replaced regardless for safety purposes.

I had a prang in my Megane a few years ago, some daft bint pulled out in front of me at a T-Junction. All that was damaged was the light, a small dint in the bumper and a tiny crumple in the bonnet which could easily have been straightened but I ended up with a new light, new wing, new bumper, new grill and new bonnet.

I know sam. I'm reasonable bloke, and wouldn't for a second begrudge the bird replacement parts. But the only part replaced, forgetting a number plate and screws and clips and crap, was the bumper and i paid up. I wish i could find the receipt, it's comical. Truly.

My point is not that they charged me, that woulda been forgotten in a heart beat, it was just that they completely failed to prove to me they'd done as they said. I just wanted my car parts! :D

Fish Bros Renault are another load of shit also.  Have to take my company motor there, with 4,000 miles on the clock I suddenly got a burning smell from the clutch.  Took it in, they said it couldn't possibly be the clutch due to the mileage, they stripped out three quarters of the engine until they claimed they had found the fault - an oil seal.  Put it back together, handed it back to me, by the time I got to Bruce Street Bridges the smell was back.  I returned said vehicle, three days later they told me they had to order a new clutch and flywheel!!  Ten days off the road and they couldn't even diagnose it properly, although I had told them it was the clutch smelling!  When I picked it up the lady on the service desk smiled and said just as well it was all down to warranty ans the bill would have been £2,000!!

All old people ride the clutch don't they.

:D

Vauxhall are a subsidiary of GM, based in Detroit U.S.A.

If you don't get any satisfaction with Vauxhall, contact GM and tell them that their product will be "hung out to dry" on YouTube. 

The car industry is not in a position to lose customers.

update

basically the car went back last week for another 2 days to have a new wiper motor fitted and re-check this leak.

they had informed us they came tothe conclusion that it was the windscreen and the seals were not preopely sealed so water was getting in.

Ok we said and have had AutoGlass come out today.
the bloke took away all the plastic needed to get to the windscreen only to find the "well" which sits underneath the wipers (where the air con filter is) full of water.
there are two holes there full of leaves and crap which was blocking the water from escaping out the car so the water would build up and leak through the filter into the car. No new window needed and all cleaned by autoglass man.

now vauxhall have said on all three ocasions they have checked the filters including the air con and can't find a fault.

the fucking wankers haven't even checked it at all so i'm seriously fucked off.
i'm about to phone them and give them hell

Never owned a Vauxhall, their trademark looks Welsh.

When you buy your next car, go back to the Vauxhall dealer ask for the sales manager and then show him your non-Vauxhall car, and then give him two fingers.  Michael Caine did that when a dealer wouldn't sell him a Roller, but he showed up in a Roller from another dealer.

Yeah contact General Motors mate. They pull the strings with Vauxhall and i (unfortunatly) have the pleasure of dealing with them daily in my job. Also have the pleasure of dealing with all the local dealers such as Fish Brothers and Dick Lovett etc. I think dealers in general can be absolute poo when it comes to service, mainteance and repair. They are all driven by sales but i guess that's the whole point for them.