|
Title: foreign call centres Post by: Sippo on Thursday, June 12, 2008, 17:37:56 I don't want to come across racist buy why the hell do companies insist on using foreign call centres! :x They haven't a clue what I'm saying, when I'm paying you on a monthly basis I have a policy with you but 'you're not on our system sir..'.
Now I'm on hold! :x :x Title: foreign call centres Post by: axs on Thursday, June 12, 2008, 17:38:26 it's cheap, like the budgie.
Title: foreign call centres Post by: STFC Village on Thursday, June 12, 2008, 18:15:16 Nigerians, now call centres.
You racist bastards Title: foreign call centres Post by: Sippo on Thursday, June 12, 2008, 18:33:41 Only just got off the phone!! Bastards! Oh yes sir you are on our system..., :x
Title: foreign call centres Post by: Rich Pullen on Thursday, June 12, 2008, 18:45:26 I used to work in an English based call centre - the amount of racist/xenophobic comments from customers was insane - most didn't believe we were in England.
Title: foreign call centres Post by: tans on Thursday, June 12, 2008, 18:48:05 Quote from: "Rich Pullen" I used to work in an English based call centre - the amount of racist/xenophobic comments from customers was insane - most didn't believe we were in England. Were you in Plymouth? I can understand why if you were... :shock: Title: foreign call centres Post by: Rich Pullen on Thursday, June 12, 2008, 19:02:10 Quote from: "tans" Quote from: "Rich Pullen" I used to work in an English based call centre - the amount of racist/xenophobic comments from customers was insane - most didn't believe we were in England. Were you in Plymouth? I can understand why if you were... :shock: Yes I was - but I have no regional accent! Title: foreign call centres Post by: Samdy Gray on Thursday, June 12, 2008, 19:20:35 Can I interest you in a free ring-ding?
http://fonejacker.files.wordpress.com/2007/07/provindings.gif Title: foreign call centres Post by: Batch on Thursday, June 12, 2008, 19:49:49 I really hate outsourcing, but I've had some good experiences with foreign call centres. And some bad ones with English ones. Luck of the draw I guess.
Except the dipshits Norwich Union employ (India). Never had a good experience with them. They must be every other Indian call centres rejects. Title: foreign call centres Post by: RobertT on Thursday, June 12, 2008, 20:03:03 Actually, as most of the goods and services we buy now are from foreign companies, we probably good a decent deal on the amount of Customer Services centres which remain in the Uk
Phone Abbey, surely you should get a Spanish Call Centre Phone NPower, speak to a German EDF - French and so on. Loads of people moan but are happy to buy the cheaper services/products. |