customerservices
To Me Today at 5:59 PM
Hi Michael,
Thank you for your email.
The Perform Group are contracted to host the website by the FLi (Football League Interactive). Part of that contract is to provide
streaming facilities for audio commentary. Unfortunately we do not have control over pre-match or post-match commentaries. The club or the broadcast partner is responsible for providing that commentary via a landline to the Perform Group so that it can be encoded and streamed. If the club provide these feeds for us, we do broadcast on the player.
Please accept our apologies for the inconvenience.
Best regards,
Nitish
Customer services
________________________________
From:
Sent: 20 September 2014 14:51
To: customerservices
Subject: FLi STFC player site: Audio/Video issues
site
player.swindontownfc.co.uk
to
customerservices@performgroup.comfrom
subject FLi STFC player site: Audio/Video issues
message
On STFC Player the Swindon commentary is barely audible and is shown as off air! The Sheffield commentary is loud and clear but only on the old player ... not the DVR player. Please correct this so we can get what we have paid for!
