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I've upgraded my laptop to Windows 10 this evening.  I now appear to have lost the ability to access the internent via wi-fi.  When I click on Network and Internet, it says 'We couldn't find wireless devices on this PC'.

Troubleshooting confirms 'There might be a problem with the driver for the WiFi adapter'.  I've tried the administrator repairs, but it's not fixed the problem.

Can anyone help?  If not, I'll just restore back to Windows 8.

Go to the manufacturers website and download the wireless driver. You will need to plug the laptop into the router or use another PC.

Only found out the other day you cant upgrade if you have an OEM licence, the twisters.

Are you sure? I've updated my Vaio and that was running OEM Win7.

all my pre installed windows 7 and 8.1 PCs have upgraded, pretty sure they are all OEM.

I've had the same problem a couple of times when upgrading/reinstalling windows. Had to plug in straight to the router/modem with an Ethernet cable to apply the correct drivers for the WiFi etc. Sounds like windows 10 hasn't learned from past problems. Thanks Microshaft.

If you are running Enterprise then there is no free upgrade.

Yep I know about enterprise and that's correct.

I'm definitely running Windows 10. Desktop and laptop.

Thanks all, but I've given up and done a system restore back to Windows 8.1.  I followed all instructions and nothing worked.  According to manufacturers site, I had the correct driver.  Waste of an evening. 

And its def not oem? Prob some suck eggs here, but for others maybe reading, did the licence come when you bought the machine, or did you get separately? As the issues joteddy has, are ones we've come across with OEM.

I know some might not know the difference between Windows versions, but I'm familiar with the difference between OEM, Retail, Enterprise etc.

Desktop was retail (non-OEM) Windows 8.1 Pro N. License bought separately by me. Laptop was OEM Windows 7 Home Premium. License came with the machine.

AFAIK, there should be absolutely no difference in upgrading retail vs. OEM versions to Windows 10.

And back on topic, Jo what make is your laptop?

@sutton - I definitely have OEM on three devices updated to win 10. two updated flawlessly, one got stuck on ', checking status and needed a bit of manual twiddling to kick the process off.

Cheers I'll give it another go.

I upgraded mine to windows 10 too. I've no problems other than I seem to have lost the sound. Presumably I've lost the driver and should just try downloading it again? Where will I find it?

Any advice gratefully received.

Happened to me too, make sure you have the correct output device selected as default in the volume settings. - right click volume control > playback devices > right click the correct device and set as default.

Any drivers will be on the manufacturers website.

It's an Asus F551C.

It seems to be quite a common problem after upgrading, but none of the suggested fixes made any difference or I couldn't find what I needed.  Other than that, the other option is that I'm being thick and did something wrong.  It's probably the latter  :)

Cheers Jayo. There are no output devices listed though so that seems to be a no go?!


Suspect you're right Sippo. I have tried the Toshiba website and even managed to find a list of 6 drivers for my model of machine. They only seem to go up to "windows 8.1" though and there is no driver listed for windows 10. I suspect I'm being thick here but any other ideas? (i tried downloading the latest 8.1 version but doesn't seem to work either)

PS. Sorry for high jacking your thread Jo.

Does a windows update find the driver?

I downloaded Windows 10 a couple of weeks ago. Everything went smoothly, with no hitches at all.

(Just thought I'd share).

It's worth a try, I had no WiFi on a laptop with reinstalled windows 7, running update found the correct driver. I had to connect to my router using an ethernet cable, which was working.

Cheers chaps. I'll give it a go later...

I've had the same problem Paolo69 (in fact keeps happening when I remove headphones)

Found workaround 2 here seems to do the trick:

http://www.drivethelife.com/windows-10/fix-no-sound-on-windows-10-issue.html

(Editing the bitrate in the speakers properties - no idea what it means but seemed to work...)

Thanks LR. I've give that a try too.

no devices listed suggests the drivers aren't installed. Try updating through computer management -> device manager and let windows search for the best driver

Cheers to everyone who contributed but I'm sure you'll be delighted to hear I now have sound. I downloaded the software in LR's link and it "fixed" the driver (which was there but not showing). Hopefully that's done the trick now.