Thetownend.com

Afternoon,

My phone is faulty. The silent to loud switch is playing up, it wont switch to silent if you flick it. Instead it alternates between the two when you arent even touching the phone. Has anyone else had this problem?

What are my chances of getting it replaced in a apple shop or vodafone store? Its under warranty still, got it in feb this year. Are they likely to charge me for repair?

Much love

A cunt xx

If its faulty and under warranty you should get a free repair

Probably something stuck in the switch. If it's still under warranty then send it back to Apple.

Book a session with Apple in Bristol - they'll run diagnostics there and then and if it is faulty they will exchange it NQA

Itll have to be milton keynes as thats nearer to me, i dont live in swindon

Thanks though

There is a dedicated Apple iPhone support line, worth giving them a call (if you can find the number) as they were really helpful when I had a problem. Plus I'd imagine they can book a session at a store if it's necessary.

http://www.youtube.com/watch?v=q9ZnwvyAk8k

I watched about 20 seconds of this before having to turn it off. I was in serious danger of smashing my laptop on the floor and jumping on it repeatedly at having to listen to those annoying and irritating accents of US tv presenters

2302 from your iPhone, well, it's that number for O2.

Haha, Onion News is ace.

You will only get it replaced by Apple if you have AppleCare so you will have to take it into a Vodafone shop to be sent off for repair.
And don't ask me to nick you one cos we don't sell them anymore...

Will it cost?

That's not what Apple say, if it's within the one year warranty you can go to them or the carrier....

http://www.apple.com/uk/support/iphone/service/faq/

That says the place to start when you have a problem is....

https://selfsolve.apple.com/GetWarranty.do

AppleCare is 60 quid, repair should be free. Failing that do you have insurance? Just tell em you lost it

Insurance has an excess

I'm missing something. Why would you claim on insurance when the repair will be free?

Another good question is why he's asking the "experts" on this forum and most likely being told a pile of bollocks, rather than calling Apple or Vodafone and getting the correct advice.

Surely for Apple products it's iNsurance?

The EU are challenging the 1 year warranty anyway... says it should cover for a slong as youc an reasonably expect the product to last.  It's a similar argument they made against car manufacturers which is why you're seeing 5+ yrs warranty becoming the standard rather than the exception.

UK law already says that.

If you were to take Apple to court (small claims) to challenge their 12 month warranty for iPhone's (or any of their products) you'd have a very good chance of winning as they are expensive high end products which should last longer than 12 months.

I work for Vodafone

that you do but you still haven't got back to me you cunt

youll have to send me the info again howells