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80% => Computer & Technology => Topic started by: Bennett on Saturday, October 31, 2009, 13:04:50



Title: internet keeps breaking off
Post by: Bennett on Saturday, October 31, 2009, 13:04:50
hello

my internet keeps disconnecting...i try to navigate and then find out the ruddy thing's gone again.

i do use a dongle (snigger) but this has only started to happen in the last week. when i try to reconnect the machine can't find the wireless network from my homehub

oh mighty Si can you advise what i should do?


Title: Re: internet keeps breaking off
Post by: Simon Pieman on Saturday, October 31, 2009, 13:27:54
What is the make and model of your wireless dongle and are you running Windows 7, Vista, XP or another operating system?


Title: Re: internet keeps breaking off
Post by: Bennett on Saturday, October 31, 2009, 13:31:01
i run Vista and my dongle is a buffalo WLI-UC-G300N (according to the back of it)


Title: Re: internet keeps breaking off
Post by: Simon Pieman on Saturday, October 31, 2009, 13:58:59
Right, assuming you haven't updated Vista in the past week, it's probably due to some sort of interference.

You might have better success at changing the wireless channel in the home hub from automatic to a number. It could be trial and error to get a good connection though, but I would start with channel 11 (there are 11 channels so work your way down). Chances are, someone in your block of flats is causing the interference.

How to do this (http://bt.custhelp.com/cgi-bin/bt.cfg/php/enduser/cci/bt_adp.php?p_sid=xYNHQYaj&p_faqid=9605&cat_lvl1=346&cat_lvl2=502&p_cv=2.502&p_cats=346,502)


Title: Re: internet keeps breaking off
Post by: Bennett on Saturday, October 31, 2009, 14:01:07
i've updated vista this week (the closey downy fing yeah?)

thanks though si, i'll have a bash at that


Title: Re: internet keeps breaking off
Post by: Simon Pieman on Saturday, October 31, 2009, 14:07:16
Give it a go but the latest update may be the issue. I will investigate.


Title: Re: internet keeps breaking off
Post by: jonny72 on Saturday, October 31, 2009, 14:16:12
Good chance its caused by someone else's WiFi. I've got a little utility running on the dashboard on my Mac which shows all the WiFi networks within range, so its nice and easy to see if anyone else nearby is using the same channel. I'm sure there is something similar for Windows, well worth installing one to see what is going on.


Title: Re: internet keeps breaking off
Post by: Chubbs on Saturday, October 31, 2009, 14:54:46
Quote
Good chance its caused by someone else's WiFi. I've got a little utility running on the dashboard on my Mac which shows all the WiFi networks within range, so its nice and easy to see if anyone else nearby is using the same channel. I'm sure there is something similar for Windows, well worth installing one to see what is going on.
get out!!


Title: Re: internet keeps breaking off
Post by: Chubbs on Saturday, October 31, 2009, 14:55:17
forgot the smiley :-)