Title: Consumer advice Post by: Samdy Gray on Wednesday, April 15, 2015, 12:55:59 I ordered something online, the merchant has billed me for one item but today I have taken delivery of two (in one box).
Do I send it back? Or do I keep quiet and hope they don't ask for it back? Title: Re: Consumer advice Post by: 4D on Wednesday, April 15, 2015, 12:58:03 What is it?
Title: Re: Consumer advice Post by: Nemo on Wednesday, April 15, 2015, 13:05:07 What does the dispatch note say? If it's just one, that's what they have on their internal systems and then it's a moral dilemma rather than anything else.
Title: Re: Consumer advice Post by: horlock07 on Wednesday, April 15, 2015, 13:14:06 If its Amazon they will find you...... (from experience of a similar issue).
Title: Re: Consumer advice Post by: Samdy Gray on Wednesday, April 15, 2015, 13:44:31 Dispatch note says 2 items. I only ordered and paid for 1.
Title: Re: Consumer advice Post by: Arriba on Wednesday, April 15, 2015, 13:52:17 Keep it. Unlikely anything will come of it and if it does just send it back
Title: Re: Consumer advice Post by: AldbourneRed on Wednesday, April 15, 2015, 14:12:47 http://www.adviceguide.org.uk/england/consumer_e/consumer_common_problems_with_products_e/consumer_problems_with_delivery_e/consumer_unsolicited_goods_e/youve_received_goods_or_services_you_didnt_ask_for.htm (http://www.adviceguide.org.uk/england/consumer_e/consumer_common_problems_with_products_e/consumer_problems_with_delivery_e/consumer_unsolicited_goods_e/youve_received_goods_or_services_you_didnt_ask_for.htm)
Title: Re: Consumer advice Post by: Gethimout on Wednesday, April 15, 2015, 14:47:13 Is it anything exciting?
Title: Re: Consumer advice Post by: 4D on Wednesday, April 15, 2015, 15:33:21 Bike clips?
Title: Re: Consumer advice Post by: Red Frog on Wednesday, April 15, 2015, 16:03:05 Bike clips? :clap: You're a constant source of surprises 4D. Title: Re: Consumer advice Post by: Samdy Gray on Wednesday, April 15, 2015, 16:15:47 A motherboard, if you must know.
Title: Re: Consumer advice Post by: suttonred on Wednesday, April 15, 2015, 16:17:21 I bought a pool table recently, should have come with 2 cues as standard, for reasons unknown to me I now have 8, from 4 separate deliveries. I shall not be complaining about random incompetence..
Title: Re: Consumer advice Post by: Reg Smeeton on Wednesday, April 15, 2015, 16:49:48 Honesty is always the best policy....
Title: Re: Consumer advice Post by: herthab on Wednesday, April 15, 2015, 18:06:38 Honesty is always the best policy.... Yes. Apart from when a chubby bint asks you if she looks fat.Title: Re: Consumer advice Post by: fuzzy on Thursday, April 16, 2015, 07:46:16 IANAL but, my understanding is that if you receive something in the post/ courier etc. that you haven't ordered, advise the company that sent it so they can arrange collection. No collection within a reasonable time (or specified time but I CBA to search the regulations) then the unasked for item becomes yours.
Title: Re: Consumer advice Post by: Ginginho on Thursday, April 16, 2015, 08:28:54 I ordered a pair of size 12 (mens) astro turf trainers a few months ago.
They arrived a few days later. However they sent me size 12 (boys). I phoned and told them, they sent me replacements and said not to worry about sending the others back. The replacements turned up a couple of days later. They sent boys size 12 again. I again phoned and told them what had happened, they again sent me replacements and told me to just keep the wrong pair. Third time lucky, I got the right pair. A few weeks later another shipment turned up, again a pair of boys size 12 trainers. So I ended up with three pairs of boys size 12 astroturf trainers. Luckily they fitted my nephew. Sports Direct, useless fuckers. Title: Re: Consumer advice Post by: 4D on Thursday, April 16, 2015, 08:42:08 Ha, I'm size 12 too. I tend to find a lot of the trainers I actually like only go up to 11 :( although 12 and above is catered for.
Title: Re: Consumer advice Post by: Samdy Gray on Thursday, April 16, 2015, 09:42:31 You know what they say about people with big feet...
Title: Re: Consumer advice Post by: Peter Venkman on Thursday, April 16, 2015, 09:44:49 You know what they say about people with big feet... They need big shoes.Title: Re: Consumer advice Post by: 4D on Thursday, April 16, 2015, 09:49:52 My feet are approx 11.5 inches long, so nearly a foot. With shoes on I'm handy for measuring rooms for carpets :)
Title: Re: Consumer advice Post by: Red Frog on Thursday, April 16, 2015, 10:28:44 My feet are approx 11.5 inches long, so nearly a foot. With shoes on I'm handy for measuring rooms for carpets :) Only 4D could come out with "my foot is a foot". ;) Title: Re: Consumer advice Post by: herthab on Thursday, April 16, 2015, 10:53:02 You know what they say about people with big feet... They're Hobbits? Title: Re: Consumer advice Post by: horlock07 on Thursday, April 16, 2015, 11:12:25 Ha, I'm size 12 too. I tend to find a lot of the trainers I actually like only go up to 11 :( although 12 and above is catered for. Have you thought about asking on here for some advice? Title: Re: Consumer advice Post by: 4D on Thursday, April 16, 2015, 11:15:43 Nah, the shoe cupboard is full
Title: Re: Consumer advice Post by: Red Frog on Thursday, April 16, 2015, 11:38:48 You know what they say about people with big feet... Saves on ski hire? Title: Re: Consumer advice Post by: Batch on Thursday, April 16, 2015, 12:17:28 You know what they say about people with big feet... Clowns? Title: Re: Consumer advice Post by: Power to people on Thursday, April 16, 2015, 12:20:58 Title: Re: Consumer advice Post by: 4D on Thursday, April 16, 2015, 12:24:34 You know what they say about people with big feet... Friends of Sasquatch? |