Hi,
My name is Steve Mytton - on Twitter as Mightymyte, so have used that here. I am the Chairman of TrustSTFC (5th Anniversary next week on Tuesday 27th March 2018), so I can hopefully answer your questions...
Please be kind
Fully take on board that our communication has been patchy, that's mainly because of delays in the council process (prior to this CG campaign our newsletter was every month without fail). I think some of the accusations are a bit harsh as there are very specific questions being asked in some cases, and maybe our responses on twitter (for instance) are dismissed as generic when in fact they are just an attempt to summarise without writing an essay. Anyone that attended the AGM or previous fan meetings will know that we give detailed answers (I rabbit on far too much actually, I'm working on that).
I have responded to hundreds of emails over the five years (often in great detail), and you are always able to email directly at
info@truststfc.com - nothing gets ignored, and everything gets a response. Sometimes there might be a delay, but that's because I am a working man - up at 5:30am each day and commuting, father of two young kids, husband to a very understanding wife, and have a dog that needs walking every evening.
We have a fantastic Trust board who are involved in many discussions, but not necessarily all of them, so it's hard to get others to answer the fine detail that many questions demand. There are forums like this, and others in Facebook, and of course there is Twitter too. It's not easy to cover all of the angles, but we are continually trying.
At the AGM we brought James Spencer on-board (he contacted us and volunteered his services, we are always appealing for more helpers by the way). James is a fantastic addition and is going to take the lead on the TrustSTFC.tv website which was created for comms purposes but has fallen to the wayside as our previous Administrator (Sam Morshead) got himself a new job, got married, and had less time to spare. James is hopefully going to work with Sam and get the site moving again, so we would welcome your contributions/ideas.
We are looking into doing a regular podcast (or something similar) as this may work better than the written word. We may also continue with infographics, it worked really well at the AGM (check out our site if you have not already) and everyone who came along went away better informed, we took loads of questions and it was a brilliant two-way interaction all night.
Anyway, all of our current comms and methods are not working for some of you so I'm willing to take it on the chin and accept that, for the moment at least, we have not covered all the bases.
I've tried looking through this thread but the topics vary and it's more of a chat than a questions thing at the moment. I am in meetings for much of the remainder of the day today, and I'm catching up on a busy week after preparing for, presenting at and writing up the AGM. Can I suggest that the questions are collated either here or in a different thread, over the next day or two, and then I will come back on at the weekend and answer them?
Please keep in mind that nobody gets paid for this Trust work, and over the years we have put in hundreds/maybe thousands of hours (family time) in an attempt to make something worthwhile happen. We are not looking for medals or heaps of praise, but a little understanding. We get lots of appreciative emails and support, and contributions, but I know to some people we are still a mysterious organisation. We're not - you're all welcome to join in at any time.
Doing all of this via social media/the web is very time consuming and hence why we encourage people to come to the AGM. It really was great, really positive and everyone walked away with a clear view. We had loads of questions, and answered them in detail, I would encourage you to come along to any future meetings, it helps everyone.
There are loads of Q&As in here, both from this year and last year...
http://truststfc.tv/wp-content/uploads/2018/03/2018-AGM-Pack.pdfSo please get the questions together, and aside from the NDA stuff (yes it's real) I will do my best to answer.
As it's the Town End forum, I might even drop in the odd swear word
Thanks,
Steve
Stephen Mytton
Chairman, TrustSTFC
Twitter: @mightymyte / @TrustSTFC
Facebook: facebook.com/truststfc
www.redarmyfund.co.uk www.truststfc.tv