Interested to read this as I too am getting annoyed with the costs! Am gonna call them and try and blag some new offered first but I never seem to get offered the things other people do? I'm sure I read on here so,done got it free for a year?
Not heard of free before, maybe.
I've had 50% off last year and again this year. Can't guarantee it'll work but its worth a try.
- Make sure "mysky" has the marketing preferences on (
https://secure.sky.com/mydetails "opted in to sky marketing")
- Ring up, don't fanny around, go straight to "I wish to leave sky"
- Explain that you love the service but can no longer afford it, you can mention you may go freesat/virgin.
At this point they may suggest downgrading or even offer 20-30% off
-stick to your guns and say its not cheap enough for you. Go ahead and cancel. You have to give 1 months notice so nothing will happen today
- After hanging up call, leave it 10 minutes and log into mysky. You may well have a "stay with sky, 50% off for 12 months" offer right on there. You can use livechat to take up the offer, takes about 15 minutes
If no mysky offer:
- Wait a week or two, you may get a call instead
If no call a few days before sky goes off you can either
- ring up and say you'll change your mind (if they can still give you discount if you were offered one in original call)
OR
- Actually let sky go off and wait a month or so for a postal offer. Note: No Sky+ recording/playback functionality while its off...
Its unlikely, but you may not get an offer even in the post...That's the gamble. Though I'd ring up and see if they could do anything on price even then..